Transformation of business cycle phases

Transformation of business cycle phases may be necessary if your current business and operational models do not enable your company to achieve its business goals.
1. Customer success through the unique experience
3. Performance measurement through detailed analytics
2. Operational efficiency
4. Digitization through instruments convenient for clients and employees
Fundamental drivers of a business cycle transformation:
Studies have shown that by an integrated approach that focuses on all four drivers rather than a silo approach, companies can achieve greater than 20% margin growth. Despite these statistics, less than 19% of companies under transformation use an integrated approach.
Achievable results
10-30%
Increase in revenues
20-40%
Reduction in costs
10-30
p.p.
NPS increase
The 4 fundamental drivers are addressed in parallel using the following sequence:
~ 6 weeks
~ 6 weeks
~ 6 weeks
~ 6 weeks
~ 12 weeks
Examples of past transformation programs and results delivered:
Servicing model for a business solution provider
Sales and onboarding for a tech solution provider
Sales and onboarding for a business solution provider
Detailed case
В2В
Sales and onboarding for P&C insurance
Cross-sales for retail banking products
Sales and onboarding for cash loans business
В2с
Complex transformation of all business cycle phases
All businesses
All services