Transformation of THE business value streams

Transformation of the business value streams may be necessary if your current business and operational models do not enable your company to achieve its business goals.

1. Customer success through the unique experience
3. Performance measurement through detailed analytics
2. Operational efficiency
4. Digitization through instruments convenient for clients and employees
Fundamental drivers of a business cycle transformation:
Studies have shown that by an integrated approach that focuses on all four drivers rather than a silo approach, companies can achieve greater than 20% margin growth. Despite these statistics, less than 19% of companies under transformation use an integrated approach.

Increase in revenues
10-30%
Reduction in costs
20-40%
NPS increase
p.p.
10-30
Achievable results

The 4 fundamental drivers are addressed in parallel using the following sequence:
~ 6 weeks
~ 6 weeks
~ 6 weeks
~ 12 weeks
~ 6 weeks

Examples of past transformation programs and results delivered:
В2В
Sales and onboarding for a business solution provider
Sales and onboarding for a tech solution provider
Servicing model for a business solution provider
В2с
Sales and onboarding for cash loans business
Cross-sales for retail banking products
Sales and onboarding for P&C insurance
All businesses
Complex transformation of all business cycle phases